Who we are

Our website address is: https://www.expatspanishacademy.com. This Privacy Policy describes how Expat Spanish Academy (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, www.expatspanishacademy.com (the “Site”), and the services offered through the Site.

Information We Collect

We may collect the following types of personal information from and about you:

  • Personal Identifiers: This includes your name, email address, phone number, and mailing address.

  • Account Information: If you create an account on our Site, we will collect your username, password, and other information you provide.

  • Payment Information: If you make a purchase, our third-party payment processors will collect and process your payment information. We do not store your full credit card number.

  • Usage Data: We may automatically collect information about how you use the Site, such as your IP address, browser type, operating system, the pages you visit, and the dates and times of your visits.

  • Student Data: To provide our language learning services, we may collect information about your learning progress, including your performance on exercises, quizzes, and assessments.

  • Communications: If you contact us, we may collect a record of that correspondence.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services.

  • To process your payments.

  • To create and manage your account.

  • To communicate with you, including to send you information about our services, and to respond to your inquiries.

  • To personalize your learning experience.

  • To improve our Site and services.

  • For our own internal business purposes, such as data analysis and audits.

  • To comply with our legal obligations.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Site. Cookies are small data files that are stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, website hosting, and email marketing.

  • Legal Compliance: We may disclose your information if we are required to do so by law or in response to a valid request from a law enforcement or other government agency.

Your Choices and Rights

You have the following choices and rights with respect to your personal information:

  • Access and Correction: You may access and correct your personal information by logging into your account or by contacting us. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

  • Do Not Track: Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. We do not currently respond to “Do Not Track” signals.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@expatspanishacademy.com

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